Associate Director of Outreach, TRIO EOC Program
Montana State University Billings is a preferred employer in the region-WE WANT YOU!
The following are reasons why you should join our team:
The following are reasons why you should join our team:
- Work-life balance
- Holidays-10 paid holidays per year and 1 Floating Holiday
- Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)
- Sick Leave – Earned at an accrual rate of .0416125 for each hour in pay status.
- Employee and Dependent Tuition Waiver
- Opportunities to engage in professional development opportunities
- Committed to employee wellness and access to a robust Employee Assistance Program
- Medical Benefits that are robust and affordable
- Visit MUS Benefits to learn more about our benefit package including
- Medical, Vision, and Dental
- Life Insurance and Long Term Disability are incorporated into our benefits
- Learn more about our retirement benefits at MUS Retirement
- Opportunities for career growth and a variety of career paths
- Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.
- Beautiful campus environment that features our MSUB Mile walking path
In this impactful role, you’ll lead community outreach efforts that empower first generation and income eligible adults to pursue higher education and meaningful career pathways. You will play a vital role in empowering individuals by providing guidance on completing their HiSET/GED, navigating the FAFSA application process, enrolling in trade schools or colleges, and developing financial literacy—ultimately helping them access and pursue new educational and career opportunities.
This is a full-time position funded through the federally supported TRIO Educational Opportunity Center (EOC) grant. Continued employment is dependent upon the annual renewal of grant funding.
Key Responsibilities
This is a unique opportunity to make a meaningful difference in people’s lives every day. You’ll work with a passionate team dedicated to educational equity and have the chance to shape programs that create real impact.
- Lead the development and execution of strategic outreach initiatives to expand program visibility and impact, while cultivating strong partnerships with local organizations, schools, and agencies.
- Design, coordinate, and implement high-impact programming and events, including FAFSA completion workshops, recruitment presentations, and scholarship search sessions.
- Develop relevant curriculum and provide individualized advising to support participants in achieving their educational and career objectives.
- Provide high-quality customer service and mentorship to a diverse population of adult learners, including individuals who are currently or formerly incarcerated, while fostering an inclusive, respectful, and supportive program environment.
- Represent the program across South-Central and Eastern Montana, fostering collaboration with K–12 institutions, higher education partners, and workforce development organizations.
- Supervise outreach staff, coordinate their assignments and schedules, and provide ongoing support to ensure effective service delivery.
- Manage and oversee participant data entry and reporting using the Blumen database system, ensuring accuracy and compliance with federal program requirements.
- Other duties as assigned to assist the EOC program and the MSUB Office of TRIO Programs.
Key Qualities:
- Demonstrated commitment to education as a powerful tool for individual empowerment, economic advancement, and social change.
- Proven ability to recruit program participants and engage diverse communities through effective outreach and networking with a wide range of stakeholders.
- Experience in planning, coordinating, and executing events, workshops, and group activities.
- Knowledge of or the ability to learn the financial aid process, including FAFSA advising and completion.
- Skilled in providing individualized and group-based support in college access and career development.
- Familiarity with standardized testing instruments such as the GED, HiSET, and ACT.
- Ability and willingness to travel throughout the region as needed; must possess reliable transportation.
- Proficient in the use of technology, including participant database systems, Microsoft Office Suite, social media platforms, and video conferencing tools such as Microsoft Teams or Zoom.
- Excellent oral communication skills, with the ability to present information persuasively, actively listen, and contribute effectively in collaborative settings.
- Exceptional written communication skills, with strong attention to clarity, grammar, and content accuracy.
- Strong customer service orientation, with the ability to manage sensitive or challenging situations professionally and respond to participant needs in a timely and empathetic manner.
- Energetic, flexible, and committed to working occasional evenings and weekends to support program activities and goals.
Required Qualifications – Experience, Education, Knowledge & Skills
- A Bachelor’s degree in a relevant field.
- A minimum of three years of progressively responsible experience aligned with the competencies outlined in this position.
- Understanding of the systemic and personal barriers that impact access to higher education and career advancement for the target population.
- A Master’s degree in a relevant field.
- Experience working with first-generation college students, individuals from low-income backgrounds, and other underserved populations.
- Familiarity with TRIO programs and federal grant-funded educational initiatives.
- Deep understanding of the barriers faced by the target population and strategies to support their academic and career success.
Montana State University Billings makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, MSU Billings provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference or request accommodation, contact the Human Resources Office, Montana State University Billings, 1500 University Drive, Billings, MT 59101-0298, 406-657-2278, employment@msubillings.edu.
MSU Billings Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Billings Website: http://www.msubillings.edu/humres/eeos.htm
To Apply: https://employment.msubillings.edu/postings/7433
