Associate Director of Tutoring for Academic Support Center

Posted: 01/22/2025

Montana State University Billings is a preferred employer in the region-WE WANT YOU!
The following are reasons why you should join our team:

Work-life balance
Holidays-10 paid holidays per year and 1 Floating Holiday
Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)
Sick Leave – Earned at an accrual rate of .0416125 for each hour in pay status.
Employee and Dependent Tuition Waiver
Opportunities to engage in professional development opportunities
Committed to employee wellness and access to a robust Employee Assistance Program
Medical Benefits that are robust and affordable
Visit MUS Benefits to learn more about our benefit package including
- Medical, Vision, and Dental
- Life Insurance and Long Term Disability are incorporated into our benefits
- Learn more about our retirement benefits at MUS Retirement
Opportunities for career growth and a variety of career paths
Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.
Beautiful campus environment that features our MSUB Mile walking path

The Associate Director will supervise the tutoring of diverse students in the Academic Support Center, assist students and staff, and work closely with the Director of the Academic Support Center to effectively carry out the department’s daily operations, along with developing new tutoring and retention strategies. This position works with all members of the ASC Leadership Team, and tutors to develop and implement workshops, programs, and materials to address students’ academic support needs, such as content area handouts, web pages and online tutorials. The Associate Director participates in meeting planning and collective oversight of ASC operations as a team, deliberating, overseeing, and executing policy and policy enforcement. Management includes the daily activities of the ASC Writing Center including direct supervision of writing and humanities tutors, specialized workshops, faculty outreach, and oversight of all aspects of the ASC Tutoring Program, including CRLA certifications, drop-in, appointment based, embedded, and online tutoring. Collaboration with faculty ensures tutorial methods support classroom procedures as well as with other university departments to share information, triage best-practices for student support, and assist with the marketing strategy to represent the Academic Support Center. Conduct other duties as assigned by the ASC Director. The Associate Director is a full-time, professional position entailing a 40-hour work week.

QUALITIES:

Demonstrated commitment to pedagogy
Knowledge of effective student success strategies
Knowledge of collection and distribution of data to inform practice, improving organizational performance and report preparation
Knowledge of student tutoring and/or student mentoring programs
Ability to assist students in negotiating college services, responsibilities, and learning
Strong interpersonal skills and ability to coordinate schedules and work assignments
Exceptional communication skills (both written and verbal) including the ability to deliver effective presentations to large, diverse audiences.
Ability to supervise in a collaborative and changing work environment
Ability to work closely with faculty and other departments to develop and implement academic support programs across the curriculum

Education Required:

The successful candidate must hold a minimum of a Master’s degree in English, Humanities, Education, or a related field and have at least 3 years of experience.

Experience Required:

Experience in hiring and training tutors/academic support personnel
Experience in supervising student and/or professional personnel
Experience with non-traditional and/or first-generation college students
Experience working in a learning center, writing center, or similar environment
Experience working in a LMS environment (D2L, Canvas, Moodle, or other system)
Experience working with at-risk students or students experiencing academic distress
Exceptional communication skills (both written and verbal) including the ability to deliver effective presentations to large, diverse audiences
Proficiency in computer applications, especially Microsoft Office
Commitment to continued professional development
Attention to detail
Proven conflict resolution skills

Education Preferred:

Master’s degree in English, Humanities, Education, or related field and have at least 5 years of experience.

Experience Preferred:

Previous tutoring experience (especially in a writing center or similar environment)
Experience with CRLA programing and training
Two or more years of instructional experience at the secondary or collegiate level
Demonstrated commitment to pedagogy
Knowledge of collection and distribution of data to inform practice, improving organizational performance and report preparation
Five years of progressive responsibility working in a learning center, tutoring center, or similar environment
Knowledge of student developmental and learning theory and practice
Knowledge of effective student retention strategies
Ability to work closely with faculty and other departments in order to develop and implement academic support programs across the curriculum
Experience working with Banner, EAB Navigate, or other CRM system.

Montana State University Billings is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University Billings makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, MSU Billings provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference or request accommodation, contact the Human Resources Office, Montana State University Billings, 1500 University Drive, Billings, MT 59101-0298, 406-657-2278, employment@msubillings.edu.

MSU Billings Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Billings Website: http://www.msubillings.edu/humres/eeos.htm

TO APPLY: https://employment.msubillings.edu/postings/7359

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