Montana 10 Success Coach
Montana State University Billings is a preferred employer in the region-WE WANT YOU!
The following are reasons why you should join our team:
The following are reasons why you should join our team:
- Work-life balance
- Holidays-10 paid holidays per year and 1 Floating Holiday
- Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)
- Sick Leave – Earned at an accrual rate of .0416125 for each hour in pay status.
- Employee and Dependent Tuition Waiver
- Opportunities to engage in professional development opportunities
- Committed to employee wellness and access to a robust Employee Assistance Program
- Medical Benefits that are robust and affordable
- Visit MUS Benefits to learn more about our benefit package including
- Medical, Vision, and Dental
- Life Insurance and Long Term Disability are incorporated into our benefits
- Learn more about our retirement benefits at MUS Retirement
- Opportunities for career growth and a variety of career paths
- Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.
- Beautiful campus environment that features our MSUB Mile walking path
DUTIES and RESPONSIBILITIES:
The MT10 Success Coach will carry a caseload of students whose academic journeys are in a variety of majors, additional support and guidance through the Career & Employment Center will support undeclared students within their first year. The Coach will meet a minim of once a month with their students and support their cohort on a day-to-day basis. With this, the MT10 Success Coach will continue to work closely with and support students through the entirety of their enrollment at MSUB; this support includes but is not limited to:
• Reviewing student progress and utilizing community and academic support services
• Providing consistent outreach to faculty and other MSUB staff to support student success
• Accompanying students to meet with various departments on campus to ensure that any barriers to the students’ continuation at MSUB are resolved (i.e., financial aid, business services, mental health services, etc.)
• Providing consistent communication with students.
• Referring students to campus and community resources as needed to address barriers
• Working in team settings to create a wraparound support network for MT10 students
• Supporting student transfers within the system
• Carrying out best practices in advising and objectives set by the Office of the Commissioner of Higher Education
• Create a vibrant and inclusive Montana 10 Scholars center where students can study, connect, and meet regular program goals
• Collect and document student participation and cohort data monthly
The MT10 Success Coach will collaborate closely with academic departments, professional and faculty advisors, the advising center, and primary contacts in academic program. This is to ensure smooth transitions of each student into respective academic departments and majors after initial advising and general education evaluation is complete. This position is also responsible for tracking students’ progress and will adhere to the MT10 guidelines and associated best practices in advising.
Management and Supervision of Others:
MT 10 is a highly collaborative team. No one functions independently as it would be counterproductive to the program. Success Coaches have a high level of skill in terms of communication within the program as they provide mutual support to the program director, student employees, program coordinator, and other program coordinators.
QUALITIES:
• High-level of professionalism and creativity
• Ability to seek out opportunities and venues to support new, returning, and transfer students
• Proven ability to relate well to people and work with a wide array of students
• Proven ability to work well both independently and as a team
• Demonstrated strong communication, interpersonal, and organizational skills with the added ability to provide attention to detail
• Ability to navigate computer programs including Microsoft Office Products
• Willingness and ability to travel for professional development opportunities and conferences
• Possess or be eligible to obtain a valid driver’s license
REASONABLE ACCOMODATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions
MANDATORY REPORTER:
All employees of Montana State University Billings are Mandatory Reporters. They must report information to the Title IX Office (Director of HR) as soon as they become aware of alleged discrimination or harassment on the basis of sex, gender, or any other protected class (see HR’s harassment policy for more information). This includes, but is not limited to, alleged sexual assault
Education Required:
• Associates degree and at least (3) years of academic advising experience or related experience in a K-12 or higher education setting or an equivalent combination of education and experience required
• Knowledge of basic skills in active listening, rapport building and/or individualized student support models
• Experience working in team settings and interdisciplinary collaboration
Experience Required:
• Experienced use of computer software programs, including MS Word, Excel, and MS Outlook
• 3+ years of customer service and data entry experience
• Make referrals to campus and community resources as needed
• A foundational understanding of the principles of student success coaching
• Ability to advise students regarding a myriad of issues from course selection to withdrawals and referrals to additional student support services, financial aid, Student Health Services, counseling, and tutoring
• Ability to advise students regarding a myriad of issues from course selection to withdrawals and referrals to additional student support services, financial aid, Student Health Services, counseling, and tutoring
Education Preferred:
• Bachelor’s degree and at least (3) years of academic advising experience or related experience in a higher education setting, k-12, or an equivalent combination of education and experience required
• Experience working student/client caseloads via advising, career counseling, or other student/client success arena
Experience Preferred:
• Develop relationships of trust and establish meaningful connections with departmental advisors, TRIO, NAAC, MVSC, housing, athletics, admissions, financial aid, business services, registrar’s office and others
• Train and coach students in the use of academic resources
• Demonstrated commitment to students and to public education
• Ability to support students in developing strategies to overcome difficulties, academic and personal, by identifying and addressing factors contributing to poor academic performance
• Ability to learn and familiarize oneself with MSUB academic policies and procedures
• Ability to forge and foster professional relationships across MSUB campus and community stakeholders such at Montana High Schools, and Gear Up high schools in the surrounding areas
• Ability to become knowledgeable about MSUB campus support and services offices
• Collect and maintain student performance data to document patterns associated with retention. Act as a liaison between students, academic departments, and support resource offices
• Serve as an initial point of contact for all MT10 students considering City College
• Background in social work preferred
Applicants will be reviewed and interviewed on an ongoing basis after the screening date. The screening date begins 10 calendar days after a position is posted on the employment website.
This position is not eligible for sponsorship.
Montana State University Billings is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.
Montana State University Billings makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, MSU Billings provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference or request accommodation, contact the Human Resources Office, Montana State University Billings, 1500 University Drive, Billings, MT 59101-0298, 406-657-2278, employment@msubillings.edu.
MSU Billings Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Billings Website: http://www.msubillings.edu/humres/eeos.htm
